Frequently asked questions

Yes. New accounts get 3 design generations on signup — no credit card required.

Each AI generation, in-painting edit, or re-prompt uses about 1 credit. Cinematic videos use 8–32 credits depending on length and resolution. Credits never expire.

We filter recommended species against your USDA hardiness zone. You can set your ZIP code or zone in the project menu (3-dot icon → Set zone). Once set, the plant library only shows species suitable for your zone.

The AI model is prompted to preserve structural elements — siding, windows, doors, driveway, fence line — and only modify vegetation, hardscape, and ground cover. Results may vary, so always confirm before acting on a design.

Yes. You own the renderings the Service produces from your photos and may use them for personal or commercial projects (subject to the Terms of Service).

We store your uploads and renderings in your account so you can return to them. You can delete any photo or generation at any time. See the Privacy Policy for details on retention.

Unused credit packs can be refunded within 7 days of purchase — email support@landscaip.co. Credits already used cannot be refunded. Failed generations caused by a fault on our side are automatically refunded to your in-app balance.

Image generation runs on Google's Gemini family (Nano Banana 2 / Pro) and optionally OpenAI gpt-image-2. Video generation uses Google Veo. We do not train any AI models on your photos or output.

Credit packs are one-time purchases — there's nothing to cancel. To delete your account, email support@landscaip.co from the address on file.