Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Landscaip website, mobile experience, and related services (collectively, the “Service”). The Service is operated by Landscaip (“Landscaip,” “we,” “our”). By creating an account or using the Service you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. You are responsible for the accuracy of the information you provide and for all activity that occurs under your account. Keep your login credentials confidential and notify us immediately if you suspect unauthorized access.

Landscaip is an AI-assisted landscape design tool. You upload photographs of outdoor spaces and use our tools to generate edited renderings, in-painted variations, and short videos. The output is produced by third-party AI models and is provided for visualization and inspiration purposes only. We do not guarantee that any rendering is technically feasible, accurate to scale, compliant with local regulations, or representative of what a real installation will look like. Always confirm plant selection, site conditions, and construction details with a qualified landscape professional before acting on AI output.

Most features of the Service consume credits. Credits are digital, non-monetary units of access that you may use within your Landscaip account. Credits are not currency, have no cash value, are non-transferable, and cannot be redeemed for money or exchanged outside the Service.

• Free credits are granted on signup as a promotional benefit. The number of free credits and any associated limits may change at any time.
• Purchased credit packs are sold as one-time purchases. Prices, pack sizes, and contents are displayed on the pricing page at the time of purchase. Pricing may change for future purchases; previously purchased credits are not affected.
• Credit expiration. Purchased credits do not expire unless required by law, your account is terminated for violation of these Terms, or the Service itself is discontinued.

Payments are processed by Stripe, Inc. By making a purchase you also agree to Stripe’s terms. We do not store your full payment card details on our servers.

Because credits are digital goods that are usable immediately, we do not provide refunds for credits that have been used. For unused credit packs, you may request a refund within seven (7) days of purchase by contacting support@landscaip.co. Refund requests outside this window will generally not be honored except where required by applicable law. Refunds, if issued, are returned to the original payment method, may take several business days to appear, and result in the deduction of the corresponding credits from your balance.

If a generation fails due to a technical fault on our side (rather than a content policy rejection or invalid input), we automatically refund the credit consumed for that operation to your in-app balance.

You retain all rights to the photographs and other materials you upload (“User Content”). By uploading User Content you grant Landscaip a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works from that content solely for the purpose of operating and improving the Service for you. You can delete your User Content at any time, which terminates this license going forward (except for backup copies retained for a reasonable period and copies you have shared publicly through Landscaip).

You represent and warrant that you have all necessary rights to upload your User Content and that it does not infringe the rights of any third party.

Subject to your compliance with these Terms, you own the renderings and videos that the Service generates from your User Content (“Output”). You are free to download, share, and use Output for personal or commercial purposes.

Because the underlying AI models are probabilistic and trained on broad datasets, Output may resemble work produced by other users for unrelated inputs. We do not warrant the uniqueness, originality, or non-infringement of any specific Output. You are responsible for evaluating Output before using it.

You agree not to:

• Upload content you do not have the right to upload, including photos of property you do not own and have not been authorized to depict.
• Use the Service to generate content that is illegal, deceptive, hateful, harassing, sexually explicit, or that depicts identifiable individuals without their consent.
• Reverse-engineer, scrape, or attempt to extract the underlying models or proprietary system prompts.
• Use the Service to build a competing product, train a competing AI model, or otherwise circumvent these Terms.
• Abuse credit grants, fraudulently obtain credits, or interfere with billing, idempotency, or anti-fraud systems.
• Attempt to bypass rate limits, security features, or content filters.

We may suspend or terminate accounts that violate these rules, with or without notice, and we may refuse service to anyone for any lawful reason.

The Service relies on third-party providers including Stripe (payments), Supabase (database, authentication, storage), Google (Gemini and Veo AI models), and Vercel (hosting). Your use of the Service is also subject to the terms and acceptable-use policies of these providers. Brief outages or model errors caused by third-party providers are not breaches of these Terms.

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT OUTPUT WILL BE ACCURATE, FEASIBLE, OR SUITABLE FOR ANY PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LANDSCAIP AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO LANDSCAIP IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

You agree to indemnify and hold Landscaip harmless from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of your User Content, your use of Output, your breach of these Terms, or your violation of any law or third-party right.

You may close your account at any time from Account settings or by contacting support. We may suspend or terminate your account if you breach these Terms or if we are required to do so by law. On termination, your right to use the Service ends immediately. Sections that by their nature should survive termination will survive (including payments owed, disclaimers, limitation of liability, and indemnification).

We may update these Terms from time to time. If we make material changes we will update the Effective date above and, where reasonable, notify you by email or in-product notice before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. You and Landscaip agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising out of or relating to these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction.

Landscapers who use the Service may send you transactional text messages about your service — for example, appointment and job reminders, quotes, and invoices (the “Messaging Program”). You consent to receive these messages by providing your mobile number and opting in (for example, by checking the consent box on a landscaper’s request form). Consent to receive texts is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. For support, email support@landscaip.co. Mobile opt-in information is never shared with third parties or sold, and is not used for marketing — see our Privacy Policy.

Questions about these Terms? Contact us at support@landscaip.co or visit our contact page.